Process VAT refunds only through official platforms: FTA

In response to reports that some bank customers have been receiving emails from unidentified sources impersonating banks and financial institutions requesting personal data with the promise of helping them claim their Value Added Tax (VAT) refunds, the Federal Tax Authority reaffirmed that tax refunds are processed only through the authority’s official website.

In a press statement issued on Tuesday, the authority noted that some recipients have been asked to provide personal data, including names, credit card numbers, and PIN codes, claiming that providing the information will allow them to recover VAT.

“Refunding taxes for legally eligible applicants is a direct transaction between the registered business and the FTA, and does not call for any intermediaries,” the authority said.

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Credits: Khaleej Times